Ordering and Shipping
How can I place an order?
What are your shipping options?
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can track your shipment online through the ‘My Orders‘ section of your account page or by visiting the Order Status page for real-time carrier updates.
Account and Billing
How do I create an account on Avam.com?
You can create an account by clicking on the ‘Login’ button at the top of our website and filling in the required information.
What payment methods do you accept?
How can I view or print my invoice?
You can view your order history under the ‘My Orders‘ tab in your account. If you have credit terms or placed an order using a purchase order, please contact us to receive a copy of your invoice.
Technical Support
How do I get technical support for a product?
For technical support, please visit our Support page to find contact information for our technical support team. To access product documentation and manuals, visit the ‘Resources’ tab.
What should I do if I encounter an issue with an Avam product?
Products and Services
What types of products does Avam offer?
How can I find the right product for my needs?
You can browse our product catalog on Avam.com, use our product selection tool, or contact our customer service team for personalized assistance.
Are your products suitable for at-home testing?
Do you offer custom solutions or product development?
Yes, our team can work with you to develop custom solutions tailored to your specific research or diagnostic needs. Contact us for more details.
Contact and Support
How can I contact Avam?
You can contact us via our online form, email, or phone. Visit our Support or Contact Us page for details.